How to contact Enterprise Support via phone?

[dtb147]

We are supposed to have phone support through our enterprise account... Why can't I find the phone number anywhere? I'm really losing patience with playing email tag here...

[jpenny84 · Accepted solution]

The phone number is in the support section of the admin console.

[RobinPG]

If you can't login to get the phone number how do you call support?

[RachelO]

Hi @RobinPG,

If you're not able to log in to your admin console to access the support phone number,  So that we can resolve this issue as soon as possible, could you can request a callback from the Enterprise support team by scrolling down and clicking "Contact Support" at the bottom center of any support page articles related to your issue and entering your Enterprise account info. You should then be given the option to receive a callback usually within less than 5 minutes.

For example, if you're having issues accessing your admin console you could scroll down and click Contact Support at the bottom center of this page to request a callback: https://support.logmeininc.com/lastpass/help/access-the-admin-console-lp010019

[avabetzman]

If you can't login to get the phone number how do you call support?

‎05-21-2021 07:45 PM

[rfeineis]

This is the exact issue that I am having! 30 years of working with support issues and this is the first time I have ever seen anything as lame as this workflow process.

[RachelO]

Hi @rfeineis,

#25715029

Hi @RobinPG,

If you're not able to log in to your admin console to access the support phone number, you can request a callback from the Enterprise support team by scrolling down and clicking "Contact Support" at the bottom center of any support page articles related to your issue and entering your Enterprise account info. You should then be given the option to receive a callback usually within less than 5 minutes.

For example, if you're having issues accessing your admin console you could scroll down and click Contact Support at the bottom center of this page to request a callback: https://support.logmeininc.com/lastpass/help/access-the-admin-console-lp010019

[dadrat]

YOU GUYS stink. QUIT BEING COWARDS AND GIVE ME THE PHONE NUMBER TO CONTACT SUPPORT. I WANT MY PASSWORDS BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!