I can not pass to premium version

[micheleritrovat]

when try to get a premium version it say purchase failed, contact the support. I have an iphone6
Help please

[jpenny84]

See FAQ on how to check the status of your subscription:

https://lastpass.com/support.php?cmd=showfaq&id=503

If you paid for a subscription, and your account has not been upgraded, then contact support using the new ticket button on the right hand side of the FAQ article, and send them a screenshot or other copy of your receipt.