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MohamedTawfik
New Contributor

I have a big problem with my LastPass account from yesterday and no help from them?

I have a big problem with my LastPass account from yesterday and no help from them?
How can I escalate my issue?

 

2 REPLIES 2
GlennD
LogMeIn Manager

Re: I have a big problem with my LastPass account from yesterday and no help from them?

Hi @MohamedTawfik, welcome to the community.

 

I was able to locate your support ticket and see that a representative replied to it. As you have a Businnes plan you do have the option to call support or request a call back from our support team for faster support at any time.

Please scroll down on this page and click Contact Support to request a call back from Support http://link.lastpass.com/community 

 

Glenn is a member of the LogMeIn Community Care Team.

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MohamedTawfik
New Contributor

Re: I have a big problem with my LastPass account from yesterday and no help from them?

Thanks for your quick response

Egypt is not on the contact list, however, I entered my number and no one called me and I received an email yesterday and told them that my case is critical and please contact me on my number but no one contacted me

till now there are no action from Lastpass support