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LastPass Enterprise Notification: User account change impacting shared folders


I've received this email from lastpass : 



I'd like to know what it means exactly, and if deleting a user can cause losing password or shared folders ? 

It doesn't look like I've lost any of my shared folders or passwords, but i'd rather doublecheck. 


Thank you, 



GoTo Manager

Re: LastPass Enterprise Notification: User account change impacting shared folders

Hi @clsb, welcome to the community.


Deleting a user can affect a shared folder if the user was the admin of the folder. It's also worth mentioning that  deleting a user that still has a linked personal account can result in complications for the user. It's best to have them unlink their personal account first.


"Whether a user account is deleted, disabled, or removed from the LastPass Business account, this will not impact any remaining users or their previously associated shared folders. However, if the departed user was the admin of a shared folder, that folder will be left without an admin. For this reason, it is recommended that you enable the "Permit super admins to access shared folders" policy for at least one admin.

As a best practice and an added precaution, we suggest that any shared credentials be changed upon the departure of an employee, regardless of how you choose to manage their exit from LastPass. These changes to any shared folder will automatically sync to all assigned users, and this will give you an added layer of security." 


Glenn is a member of the GoTo Community Care Team.

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