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Lastpass Enterprise EU invoice

I can't get proper invoice from Lastpass. I wonder how other companies deal with it.

In the EU it should contain our (customer's) EU TAX number, and the following phrase:
"Reverse charge applicable - VAT to be accounted for by the recipient as per Article
196 of Council Directive 2006/112/EC"

As an example:
Lastpass (wrong😞
Gotomeeting (good😞

Both are Logmein companies, with the same address, however Lastpass can't produce a lawful invoice.