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sirkubax
New Contributor

Lastpass Teams - remove user and transfer the shared data

Hello

We are using Lastpass Teams (not this account), and we have recently deleted a user.
It turned out that the credentials that have been shared by that user are gone.

What is the best way to 'transfer' the ownership or 'preserve' the data shared by the soon-to-be-deleted account?
How could we transfer it without logging into that account (please correct me, but afair - there is not way in Teams for the Admin to reset the user master-password right?).
As the times go, we would face more problems like that, and just a part of our shares is exchanged via shared-folders.

What is the best practice for our case?



Also - does teams licencing policy works the same as in Enterprise - meaning that deactivated account does not consume the licence?
3 REPLIES 3
davidshq
New Contributor

Re: Lastpass Teams - remove user and transfer the shared dat

Wondering if you ever found a solution to this? This is my biggest complaint about LastPass at this time. This can be a problem not only when deleting users but also say if an IT support person creates and shares a login with a staff member and then doesn't want to retain the account...when they delete it it will also disappear from the staff member's account.
LucidHeart
New Contributor

Re: Lastpass Teams - remove user and transfer the shared data

Disappointing to see this question go unanswered after so many years.  This is one of the very first concerns that I am having when considering teams and sharing.  Seems like a core need for such a service/software.

AshC
GoTo Moderator

Re: Lastpass Teams - remove user and transfer the shared data

@LucidHeart  We have developed this for Business accounts, though I realize this level of account set up may be much larger than you need.  Have you considered using shared folders with users instead?  These will not be deleted when the user is removed by an admin. 


Ash is a member of the GoTo Community Care Team.

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