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eslinford
New Contributor

No option to remove user from company.

There is no option to remove a user from the company in my admin console. I can disable or destroy the user but I want to keep their existing LastPass account in tact and therefore need to simply remove them from the company and I'm not seeing this option. 

1 REPLY 1
RachelO
LogMeIn Contributor

Re: No option to remove user from company.

Hi @eslinford,

 

When following the steps here to Manually terminate a user, there should be an option to "Remove user from company" after clicking the dropdown option: https://support.logmeininc.com/lastpass/help/terminating-lastpass-enterprise-user-accounts-lp010049

 

If you don't see this option, please reach out to the Business support team who can help further to make sure you Remove the user from the company instead of deleting or disabling their account. You can access the business support number through your LastPass Admin Console > Support.




RachelO is a member of the LogMeIn Community Care Team.

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