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marksfarnham
New Contributor

Renewal of Enterprise licence

I am coming up to the renewal of my LastPass licence and the renewal cost does not reflect our charity discount. Is there a way of contacting someone by telephone as the support line says its Sales and I have no contact details.
I have e-mailed EMEA Sales and there has been no response - I've tried to contact the London office however the auto answer just goes round in a loop. Our Sales Rep is not replying to e-mails. Last Resort before our licence expires in a week.

1 REPLY 1
RachelO
Retired LogMeIn Contributor

Re: Renewal of Enterprise licence

Hi @marksfarnham

 

Could you try requesting a callback from the LastPass Business Support team by scrolling down and clicking Contact Support at the bottom center of this page? https://support.logmeininc.com/lastpass/help/when-is-my-renewal-date-for-lastpass




RachelO is a member of the LogMeIn Community Care Team.

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