Sharing Individual Items in a Shared Folder | Enterprise Account

[Reactionalie]

Hi, we have been enterprise users since 2014. 

We currently used folders and share those with user groups. We would like to also share individual passwords from the shared folders with other users. 

There is no sharing icon on the items that are in shared folders. 

Does anyone have a solution to share individual items inside a shared folder?

[RachelO]

Hi @Reactionalie,

Items that are in a shared folder that you'd like to then be re-shared to users outside of that shared folder would either need to be added to the Shared Folder, or you'd need to clone the item from the Shared Folder in to your Vault (or cloned then moved to a new/different shared folder) and shared with the desired user.

ref: https://support.logmeininc.com/lastpass/help/what-are-shared-folders

[Reactionalie]

Hi @RachelO 

Thank you for the suggestions. I don't think they will work for us. We can't clone items because then we would have to manage the password in 2 places (if anything were to change). 

It is unfortunate you can't share an individual item in a shared folder. We have a lot of contractors that we only want to share some passwords with, not everything for each client. 

[JayMeIn]

I'm not sure how Enterprise accounts work, but with Teams accounts for a shared folder you can either share everything in a given shared folder by default with everyone assigned to that shared folder or you can set it to share only what you specifically  select. If you do that then you can select just the one record you want for the given person to whom you want to share just the one record from the shared folder.

This will work, but isn't a great solution because then every time you add a new item to the shared folder you need to manually add it to the shared items for each user of the folder, other than assumably the user(s) who only get some single shared items in that folder.

Really sharing is a poorly implemented system in LastPass. They really should just set it up like shared files in Windows NTFS or such and not make it 'so simple it is wrong' as it is now.

[jonroc]

This is a really important missing feature for Team Accounts too.

• We often have clients who lost their passwords and we cannot send them a secure password because the share icon is not available inside a shared folder. As mentioned in this forum it's not good practice to save an item (password) in more than one folder for organizational and maintenance reasons. 
• We have team folders set up but on occasion, another team needs to get one password from our shared folder. Right now we'd have to send it insecurely or give them full access to the shared folder.
• We also often hire subcontractors and again the option to share individual items or only add certain individual items to a subcontractor's user account is not possible. 

[jodamo5]

100% agree with this request.

We're using LastPass enterprise. We have shared folders for our team, with hundreds of passwords in them.  We also have external contractors who we need to share just a single password with.  At the moment, we cannot use "share with others" functionality to send individual passwords securely to others.  So we end up copying and pasting them and sending them insecurely! Not good!

PLEEEAASE fix this LastPass!! 

[JayMeIn]

Can you comment as to whether Enterprise accounts work like with Teams accounts for a shared folder where you can either share everything in a given shared folder by default with everyone assigned to that shared folder or you can set it to share only what you specifically select? Is that feature missing from Enterprise accounts? I would be a bit confused if a feature available to Teams-level accounts isn't available to Enterprise accounts.

Now, to be clear, the feature to share only what you specifically select has its own very serious flaws, but it is a way to do what you want, if Enterprise accounts have it.

[jodamo5]

It looks different in my account than what you describe. Instead of having an option of "share everything" or only what we select, there is an "Available items" and "Unavailable items" list that can be edited per user. 

However, these have to be dragged one by one between the lists. We have over 1150 passwords in our main shared folder.   When I want to share a single password with an external contractor, I don't want to drag 1150 passwords one at a time into the "unavailable items" list!!!  That would be ridiculous. 

Here's a screenshot:

So the problem still exists - how to share a single password with an external user, when the password is in our team's shared folder. 

[JayMeIn]

Yea, that is the same interface as Teams accounts have. I was using general terms but the exact text.

First note that all items start as unavailable so you would only have to drag the one password for the external contractor from unavailable to available.

Can you use a group for your usual internal users? That way you only have to move items from unavailable to available one time for the group. (I’m just guessing there as I’m not an Enterprise user.)

Totally agree they need better sharing. I wish it was just like a Windows Server instead of their wacky system…but I doubt they are changing much anytime soon.