Master password entry option not available with LastPass Authenticator

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Master password entry option not available with LastPass Authenticator

Master password entry option not available with LastPass Authenticator

After installing LastPass Authenticator, it is impossible to login to my LastPass account with my Master password. It is impossible to login to my LastPass account via the browser on my laptop when I don't have my cell phone (with LastPass Authenticator). In this situation, there is no option to enter Master password: the Authenticator option appears as well as a field to enter the Master password, which doesn't accept the typed Master password.

 

Case reference #: 5004P00001w6PtG

1 Comment
fcarothers
New Contributor

I just realized why there is no direct password login option available after setting up the authenticator login option. 

It's actually very simple:  

It's because 2-factor authentication must be enabled to establish the authenticator login option, and direct login on the browser using just the master password is never possible after 2-factor authentication has been enabled.  

Thus, the device that contains the authenticator app must always be available to support 2-factor authentication,