We are managing a team o f IT worker working specialty items, we have created a template " custom Item" of all attribute needed to be gathered at a site. But you can not share the Custom Item with other team members. they to have to recreate the same customer item in order for them to have a template. This stinks. You need to be able to link the Custom item to a shared folder for team use and standardization. Anyone with a shared folder automatically gets the custom items used in that folder. Secondly you also need to be able to EDIT the custom items after creation , Correct attribute name , add an attribute etc... Editing a custom item is a must have.
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