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New Contributor

Android - LastPass was unable to auto-fill this app

For the last month or so, I've been getting the "LastPass was unable to auto-fill this app" error message.

 

I've been getting it on Chrome browser as well as for installed apps 

 

The workaround for the issue has been to

 

  • go in to the LastPass settings,
  • click on AutoFill.
  • Disable AutoFill under the Android Oreo settings
  • Then enable AutoFill again 

After doing that process, Last Pass works to bring up the dialog box with the matching username and password for the app. This works for a day at most times.

 

Then same issue next day. 

 

Appreciate some help from the experts. 

 

Phone: Samsung Note 10+

Version: Android 10

3 REPLIES 3
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LogMeIn Contributor

Re: Android - LastPass was unable to auto-fill this app

Hello,

 

Could you try uninstalling the LastPass app and browser extension, restarting your device, and then reinstalling to see if this resolves the issue with that message popping up?




RachelO is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Android - LastPass was unable to auto-fill this app

I tried uninstalling the app, rebooting and reinstalling. Still same issues. 

Highlighted
LogMeIn Contributor

Re: Android - LastPass was unable to auto-fill this app

Thanks for that information. So that our team can gather more details and hopefully resolve this bug, could you submit a bug report following the steps outlined here? https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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