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User89712
New Contributor

Android Tablet Repeatedly Logged Out

I used LastPass on a laptop on Chrome, on 2 Android phones and an Android tablet. 

 

The extensions/app work fine on the laptop and phones but I'm logged out of the app 10 mins or so after last using it, which means I need to enter my master password every time I want to use autofill. 

 

How do I fix this?

1 REPLY 1
RachelO
LogMeIn Contributor

Re: Android Tablet Repeatedly Logged Out

Hi @User89712,

 

Could you check your app settings on the tablet to make sure your automatic log out options are set to your preference? 

  • Select the Vault Menu icon in the upper-left of the screen, then go to Settings > Security.
  • Check these settings and set them to your preference: 
    Lock LastPass automatically: allows you to set when LastPass will lock itself if sent to the background or if the screen is turned off. Accessing LastPass again will require either your Master Password or a PIN code. The sub options allow you to set a PIN code and modify the Reprompt Timer.
    Log out when app is idle: allows you to set a time limit to ensure that your LastPass Password Manager app logs off after X minutes of LastPass being logged in, but in the background of your device. 

ref: https://support.logmeininc.com/lastpass/help/how-do-i-manage-my-settings-in-the-lastpass-password-ma...




RachelO is a member of the LogMeIn Community Care Team.

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