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New Contributor

Android password generating bug

When generating a password in the Android LastPass app if upper case, lower case and number options are selected, LastPass only generates a password with TWO of those options. This bug is not present on desktop or IOS
6 REPLIES 6
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LogMeIn Contributor

Re: Android password generating bug

Hello,

 

Could you check that you are using the most up to date version of the LastPass app for Android for your device, and could you also provide us with more details such as the password length you are setting when generating the password?




RachelO is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Android password generating bug

I am using the latest version of LastPass and normally generate 13 or 14 length passwords.
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LogMeIn Contributor

Re: Android password generating bug

Thanks for the information. So that we can investigate, which device and version of Android are you running?




RachelO is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Android password generating bug

My phone is LG V30, LG H930DS

Android version 9

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LogMeIn Contributor

Re: Android password generating bug

Thanks for the information. Could you try to uninstall the LastPass app, restart your device, then reinstall to see if that resolves the issue?

If not, so that our team can investigate this bug as we are not able to reproduce it on our side, could you submit a bug report following the directions on this page?




RachelO is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Android password generating bug

I generated about 50 random passwords using the latest version of the Android app, with all character types selected and Minimum Numeric Characters = 2. I saw between 0 and 5 special characters in any given password, with most having 1-2.