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josh_is_fine
Active Contributor

Biometrics do not work on Android in LastPass draw over window

When the small LastPass draw-over window for autofill pops up on the screen, it asks for a biometric ( fingerprint ) scan to open. The scan repeatedly fails and gives the message "please try again". If the last pass app is opened from the app drawer, the biometric scan passes just fine. I'm running the latest Android and LastPass software.

Device: Pixel 4a (5G)
Android 11
10 REPLIES 10
tnolte
New Contributor

It's been months now and there still doesn't appear to be any resolution to this issue. What are the blockers to finding a solution? If this doesn't get resolved soon I'm going to need to seriously consider moving to another password manager that works on newer Android OS.