cancel
Showing results for 
Search instead for 
Did you mean: 
ann000_0
Active Contributor

Re: Can't find QR code

So we should use an alternate authenticator app, the google product, instead of the LP authenticator app?

ann000_0
Active Contributor

Re: Can't find QR code

I tried that multiple times in different browsers but still got no QR code screen.

ann000_0
Active Contributor

Re: Can't find QR code

I tried this but don't use Google authenticator so am unfamiliar with it. I did get the Google authenticator listing in the LP MFA interface to generate a QR code, but when I pointed the LP authenticator app on my phone to the code, the LP authenticator app produced the 6 digit code on the screen with the turning timer icon next to it, but this action didn't seem to associate the LP authenticator app with my LP account -- when logging into my LP vault on my laptop or phone, the LP authenticator app on my phone remains inert and unresponsive.

ann000_0
Active Contributor

Re: Can't find QR code

Perhaps LP can improve the LP authenticator listing in the LP MFA interface to be as fully featured as the Google authenticator listing, including the commands to generate a QR code on demand. The Google listing seems more robust and reliable.