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rareska
New Contributor

Can't login to LastPass android Samsung Note 10+

Hello,

I can't login to my LastPass android app anymore. I get the Multifactor authentication and quickly after that I get the message Login cancelled. I'm using Toopher authentication. 

As a note with offline mode enabled it works.

 

Do you have any idea what to do? Or what happened? Because this worked and my phone is the only device that I'm using LastPass from.

 

Thanks

1 REPLY 1
RachelO
LogMeIn Contributor

Re: Can't login to LastPass android Samsung Note 10+

Hi @rareska,


Could you try first restarting your device, then try checking your system settings on your device to make sure the clock is automatically set (and not manually set to your time) as this can sometimes cause MFA to fail?




RachelO is a member of the LogMeIn Community Care Team.

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