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New Contributor

Cannot backup lastpass authenticator to cloud

Dear all,

 

I'm on iPhone X and tried to backup the authenticator items to cloud. The app asked to open the LastPass app after I clicked the backup button. Then I follow that and also face-authenticated and logged in to the app. However, it still prompted me to Select Account, which there's no button on the app I can select account. Please help. Thx!

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Cannot backup lastpass authenticator to cloud

Hi,

 

just found a post with the solution in this community.
Bottom line:
1. Open LastPass app and logout. Then close it
2. Open LastPass Authenticator and select backup
3. Follow the instructions, open LastPass and login

then backup was enabled

View solution in original post

1 REPLY 1
New Contributor

Re: Cannot backup lastpass authenticator to cloud

Hi,

 

just found a post with the solution in this community.
Bottom line:
1. Open LastPass app and logout. Then close it
2. Open LastPass Authenticator and select backup
3. Follow the instructions, open LastPass and login

then backup was enabled

View solution in original post