Cannot backup lastpass authenticator to cloud

[eerick903]

Dear all,

I'm on iPhone X and tried to backup the authenticator items to cloud. The app asked to open the LastPass app after I clicked the backup button. Then I follow that and also face-authenticated and logged in to the app. However, it still prompted me to Select Account, which there's no button on the app I can select account. Please help. Thx!

[xman42 · Accepted solution]

Hi,

just found a post with the solution in this community.
Bottom line:
1. Open LastPass app and logout. Then close it
2. Open LastPass Authenticator and select backup
3. Follow the instructions, open LastPass and login

then backup was enabled