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Joleolsen
New Contributor

Extreme battery usage in Android

Suddenly LastPass is accounting for 75 to 80 percentage of my daily battery usage on my Android phone. I am on a Samsung Galaxy S10+ using the most current version of Android 10 and LastPass. Is anyone else experiencing this? Any recommendations?
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Accepted Solutions
RachelO
Retired LogMeIn Contributor

Re: Extreme battery usage in Android

Hello,

 

Could you try uninstalling the LastPass app, restarting your device then reinstalling the app to see if that resolves the issue?




RachelO is a member of the LogMeIn Community Care Team.

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4 REPLIES 4
RachelO
Retired LogMeIn Contributor

Re: Extreme battery usage in Android

Hello,

 

Could you try uninstalling the LastPass app, restarting your device then reinstalling the app to see if that resolves the issue?




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

Joleolsen
New Contributor

Re: Extreme battery usage in Android

Thank you for your response. Several hours after the reboot and reinstall LastPass does not register on the battery usage. Success! Thank you.
arushton
New Contributor

Re: Extreme battery usage in Android

I had the same problem, uninstalled etc. The battery use went right down, but about 2 days later it shot back up again. The android system reported that LastPass was using a lot of CPU. It seems to be a repeating problem, not a one-off. Is there a solution that means I won't have to repeat this cycle?

RachelO
Retired LogMeIn Contributor

Re: Extreme battery usage in Android

Hi @arushton,

 

If you've already tried uninstalling the app, restarting your device, then reinstalling please report this bug to our technical team following the steps here: https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass




RachelO is a member of the LogMeIn Community Care Team.

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