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tOmki
New Contributor

How import to LastPass Mobile

I have LastPass Mobile Free and would like to import passwords. I try logging in to LastPass on a desktop browser, dismissing any notice to change your active device type.

But the import option is greyed out.

 

lastpass.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
AshC_LP
GoTo Manager

Re: How import to LastPass Mobile

Hello @tOmki 

I'm sorry to hear about the recent login difficulty. 

 

If you cannot access your mobile device associated with the LastPass Authenticator, then you can still request a temporary disablement from Customer Support by clicking the 'Contact' button in the middle of this support page to create a case for email follow up.  

 

 


Ash is a member of the LastPass Community Care Team.

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2 REPLIES 2
AshC_LP
GoTo Manager

Re: How import to LastPass Mobile

Hello @tOmki 

I'm sorry to hear about the recent login difficulty. 

 

If you cannot access your mobile device associated with the LastPass Authenticator, then you can still request a temporary disablement from Customer Support by clicking the 'Contact' button in the middle of this support page to create a case for email follow up.  

 

 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
tOmki
New Contributor

Re: How import to LastPass Mobile

I can log in, but I cannot import data. I have Last Pass Mobile.

The import option is greyed out.