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jisboss
New Contributor

IOS Action missing

App updated yesterday and now today I don't have lastpass in my actions.

I use it every weekday to fill out a form for school and now I am unable to.

any help would be great!

 

thanks

jason

 

6 REPLIES 6
RachelO
LogMeIn Contributor

Re: IOS Action missing

Hello,

 

Could you try uninstalling the LastPass app, restarting your device, then reinstalling and making sure LastPass Autofill is enabled following the steps here to see if it fixes this issue? https://support.logmeininc.com/lastpass/help/how-do-i-enable-and-use-autofill-in-the-lastpass-passwo...




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jisboss
New Contributor

Re: IOS Action missing

I uninstalled, restarted the phone and reinstalled.  App works the same as before.

autofill works as shown in the link you provided when I'm logging into a website, but when I want to fill out a form on a website I'm now unable to choose LastPass as an action.

RachelO
LogMeIn Contributor

Re: IOS Action missing

Thanks for the information. Are you able to tap the Key icon above the keyboard when on the page with the form to see if you can then manually choose the information to fill from LastPass on to the page? Does this happen with all pages that have forms on them, or is this only happening on one page with a form on it?




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jisboss
New Contributor

Re: IOS Action missing

When the site has a place for username/password i can click the key and do a login just fine.

the site i'm filling the form on does not have a username/password login field.  so i never get the key.

and since i can't pick lastpass from actions i can't autofill that form like i used to.

Babanaqash
New Contributor

Re: IOS Action missing

May be you are using old version. Try to update the app or restart it. It will start working

jisboss
New Contributor

Re: IOS Action missing

I have the new version.

this is what I believe removed the feature.