Solved: Re: Ios15/iPad: Yubikey no longer supported?

Randomperson · ‎10-21-2021

It seems like the app no longer supports yubikey after the upgrade to ios15 (worked previously via usb-c on device). Is there a specific reason for this sudden change of heart?

RachelO · ‎10-22-2021

Hi @Randomperson,

If you're encountering issues with setting up or using YubiKey NEO to authenticate your LastPass account on your iOS device, please follow the troubleshooting steps outlined in this support article: https://support.logmeininc.com/lastpass/help/having-trouble-with-yubikey-on-your-iosdevice

RachelO is a member of the LogMeIn Community Care Team.

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RachelO · ‎10-22-2021

Hi @Randomperson,

If you're encountering issues with setting up or using YubiKey NEO to authenticate your LastPass account on your iOS device, please follow the troubleshooting steps outlined in this support article: https://support.logmeininc.com/lastpass/help/having-trouble-with-yubikey-on-your-iosdevice

RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

Randomperson · ‎10-22-2021

Thank you for replying

A uninstall/reinstall resolved this issue (before reinstallation the app reported that the device did not support yubikey mfa). For some reason something must have gone wrong during the update from iOS 14 to iOS 15.

Happy camper

NetDoc1 · ‎11-23-2021

I have the same issue. Yubikey not working specifically with LastPass. Works fine with all my other apps. I did a reinstall and reboot and it still doesn't work.