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fparent
New Contributor

Issue with Legacy Autofill in Lastpass for Android

Periodically the Legacy Autofill feature on Android stops working and the 3-dots on the status bar disappear. To re-enable it I have ro go to "settigns - Autofill" then in the Android "Accessibility" settings I have to touch "Lastpass", then I have to touch "Use Lastpass" to disable it, go back to the previous screen, then touch "Lastpass" again then touch "Use Lastpass" to re-enable it. This issue was present in Android 10 and now in 11. Please fix it.
3 REPLIES 3
RachelO
LogMeIn Contributor

Re: Issue with Legacy Autofill in Lastpass for Android

Hello,

 

Could you try uninstalling the LastPass app, restarting your device, then reinstalling and making sure LastPass Autofill is enabled in your device's Accessibility settings to see if that resolves the issue?




RachelO is a member of the LogMeIn Community Care Team.

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fparent
New Contributor

Re: Issue with Legacy Autofill in Lastpass for Android

I have followed your suggestion but today it happened again.
RachelO
LogMeIn Contributor

Re: Issue with Legacy Autofill in Lastpass for Android

Thanks for giving that a try. If you're still experiencing this issue after an uninstall and reinstall, so that our team can gather more details and hopefully resolve this issue, could you submit a bug report following the steps outlined here? https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass




RachelO is a member of the LogMeIn Community Care Team.

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