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Last Pass app stopped working on iOS

The app stopped working on my iPhone 13 suddenly. 

I have Face ID switched on, but somehow it wouldn't recognise the saved master password. Then once I opted for the master password recovery via Face ID, it keeps showing me "Looks like something went wrong". There's no other way to contact customer service and this is frustrating. Does anyone else know how to fix this please? 

GoTo Moderator

Re: Last Pass app stopped working on iOS

Hi @ihaveaquestion 

I apologize for the difficulty logging into LastPass. 


Are you able to log in with your password at ? 


Ash is a member of the GoTo Community Care Team.

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