I appreciate that you're working on this. I need to make a decision soon about purchasing a LastPass description, and it would be very helpful if this feature went back to a working state again. I don't intend on making any threats of jumping to a competitor, because LastPass has been a very useful tool for me and I'm sure everyone there is under enough pressure as it is after the recent announcement.
LastPass has increased my confidence in the state of my security and saved me tons of time and hassle over the years. I continue to recommend LastPass whenever I get the chance.
I'm fine with becoming a paying customer during the change in the 'free' model, but this Android issue is holding me up from actually pulling the trigger. Best wishes to your engineering team!
Finally found this forum and thread. I as well encounter the same problems with the autofill (fingerprint) on my Pixel5.
I kind of accepted this flaw, but now that I have to pull out my creditcard to pay for the use of LastPass, I'd like to have it working properly.
I've been happily using LastPass for a while now. If LP would give a reasonable ETA for a fix, I wouldn't mind waiting to get a Premium subscription. Unfortunately, the replies from LP that I find online are from a while back, which doesn't give me the feeling a fix is around the corner.
I'm going to keep watching this thread. In the meantime, I'm going to look around to see if other apps work better on my Pixel5.
Same issue for me, I am a family subscriber with a few different phones, all running the February security patch but this started in December for us after the December security update
Xiaomi Mi A2 - Android 10 - February Security Patch
Xiaomi Mi A3 - Android 10 - February Security Patch
Google Pixel 4a 4G - Android 11 - February Security Patch
My son has given up with lastpass and moved over to bitwarden which he says runs more smoothly. I am a paid subscriber but lastpass is useless to me right now so I am going to give bitwarden a try and see if what my son tells me is true. I have been a lastpass paid subscriber since May 2014 and I have recommended it to lots of people who have gone on to be premium subscribers too. But with this slow response from lastpass at a point when they are converting lots of people free accounts into paid account is very bad
I am sorry to say that I have closed my account at LP and went to another Password Manager. The LP support gave me the following (standard) instructions to try and solve my problem (which it didn't):
Thank you for contacting LastPass Support!
Thank you for the opportunity to resolve this situation. We can try managing the app settings. Please do the following:
If you are still having any issues or have any more questions, please let me know by replying to this email. I will be glad to assist you.
If the support would just acknowledge that they were facing issues and are working on a solution, I would have really considered staying...