LastPass Authenticator error message: "Accounts not refreshed"

[zhyme]

I haven't done anything to make this error appear. The full error message is this: "Accounts not refreshed - Your Authenticator accounts couldn't be saved to the cloud."

This appeared ever since I've added a new account in my authenticator app. I have internet, and my app is up to date.

Any help will be greatly appreciated. Thanks in advance.

[GlennD]

Hi @zhyme, welcome to the community.

Were you connected to Wifi or the mobile network? Are you still seeing this error message? 

[zhyme]

a

[zhyme]

Yes, I am connected to a wifi. I also tried it with a mobile network. This is happening since last 2 weeks ago @GlennD 

[mullyjocknly403]

If you are an employee of toll by plate but you have no idea about the toll by plate Login the toll by plate is provided an official site for employee login at. If you successfully complete the toll by plate Login @ Login at then you can use the toll by plate employee login benefits.

Visit site: Toll by plate login

[Bolshoy]

Hi.
Did you solve the problem? I have the same problem too... 

[DaveGarber1975]

I'm having this problem also. I replaced a Facebook account on January 31st and, ever since then, I can't get LastPass to refresh my accounts to the cloud, either automatically or manually.

[Bolshoy]

after several days and attempts I was lucky and synced. Now it is work without any errors.

[DaveGarber1975]

I tried backing up everything to a JSON file and reinstalling the app. Bad decision. The cloud sync problem remains AND I can't figure out how to import JSON files into LastPass Authenticator.

[Novice1]

So I had the same issues and called LastPass. The worker troubleshot with me. I was about to send in a screen recording of the error when I noticed that the passwords had been saved to the cloud. Troubleshooting consisted of 1. Verifying that I had the latest Authenticator & App. 2. Clearing out the log files in both the App & Authenticator. That was it. I believe it was the clearing of the log files that made the synchronization to the cloud possible. Open the Authenticator, go to Settings, go to Troubleshooting. select View diagnostic log, select Clear. Open the app. Go to Settings, go to Help & Support, Enable logging. then go to View Log, go to bottom of insert screen & scroll up until Clear is available then select it. I have no idea which one worked or if both needed to be cleared. I just know it worked. Hope it works for you.