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LPSooner
New Contributor

LastPass Autofill window closes too quickly on iPad

When I go to fill a password using autofill from the keyboard, I am not able to search for the appropriate site/app because the LastPass window closes within 5 seconds. Is anyone else experiencing this? The primary place this is an issue is using it to fill within apps where you have to search for the name of the app/site.

16 REPLIES 16
neoteric5
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

I have the same problem. Seems to happen with native apps or apps that do not present via Safari.
esin
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

Same issue here. Problem starts occurring after update to iOS 13 it seems. I am also using iPad
stormshaker1
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

Same problem - also iOS 13 and iPad.
mannix27
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

Same here nothing I’ve tried seems to make a difference.
UglyBuster
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

"LPSooner" wrote:
When I go to fill a password using autofill from the keyboard, I am [url=https://www.dqfansurvey.website/:vlad8d6b]dqfansurvey[/url:vlad8d6b] not able to search for the appropriate site/app because the LastPass window closes within 5 seconds. Is anyone else experiencing this? The primary place this is an issue is using it to fill within apps where you have to search for the name of the app/site.


I am also facing this issue. Did you get any proper solution?
GadgetVirtuoso
New Contributor

Last pass closes out on iPad

This issue has persisted across iPadOS versions and device upgrades: iPadOS 12.x to 13.5.1 on iPad 12.9 2nd gen to iPad Pro 12.9 2020. Deleting and reinstall the app does not make a difference. What happens is that LastPass comes up and processes FaceId as normal but then will close out before a selection can be made. If the site matches you can usually make a selection but if you need to search you won’t be able to before LastPass closes. This occurs regardless of browser or app being used at the time.

Here is an example: https://share.icloud.com/photos/006kP6H ... irod2GJTyQ
Honkon
New Contributor

Re: iPad Autofill Closes too Fast (iOS 13.1.2)

Same occurs for me. Anybody have a fix?

Honkon
New Contributor

Re: Last pass closes out on iPad

Same issue for me!
RachelO
LogMeIn Contributor

Re: Last pass closes out on iPad

Hello,

 

Could you try uninstalling the app, restarting your device, and the reinstalling to see if this resolves the issue? If not and the LastPass app on your iPad is still crashing, please submit a bug report so that our team can get more details and hopefully resolve this issue: https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass




RachelO is a member of the LogMeIn Community Care Team.

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