cancel
Showing results for 
Search instead for 
Did you mean: 
TomBeckman6543
New Contributor

Re: Last pass closes out on iPad

Have had this problem for a while on my iPad.  Tried uninstalling and reinstalling. I usually end up using LastPass on my phone to make a new password or open up the LastPass app directly and do a copy/paste routine. Really would be nice if you guys would fix this. 

Aprocon
New Contributor

Re: Last pass closes out on iPad

I erased the app, restarted the iPad, and reinstalled it. It did not fix the problem. 

RachelO
LogMeIn Contributor

Re: Last pass closes out on iPad

Hi @Aprocon

 

Is your iPad updated to the latest software as well? We have had some users who needed to update the software on their iPad and then try uninstalling and reinstalling the LastPass app to fix issues.




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!
Aprocon
New Contributor

Re: Last pass closes out on iPad

Thank you for the quick response.

This glitch occurs on my 2020 iPad Air running iPadOS 14.4.2

I have a 2019 (?) iPad which does not have the glitch.
RachelO
LogMeIn Contributor

Re: Last pass closes out on iPad

Thanks for the information. If you have already tried uninstalling and reinstalling the app, and also making sure that Autofill is enabled correctly for LastPass following these steps (https://support.logmeininc.com/lastpass/help/how-do-i-enable-and-use-autofill-in-the-lastpass-passwo...) this may be a bug. So that our team can gather more details to hopefully fix this bug as soon as possible, please submit a bug report following the steps here: https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!