cancel
Showing results for 
Search instead for 
Did you mean: 
mrsjennyk
New Contributor

LastPass app for Android always prompts for master password

I know this must just be a setting issue, but I don't understand the settings. I'm using LastPass on an Android and it prompts me for the master password every single time it wants to fill in a password. To me, that defeats the purpose of it (convenience). I would like it to never ask me for the master password. How do I change the settings to do that?

Thank you for your help!

Jen

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
LogMeIn Contributor

Re: Android always prompts for master password

Hello,

 

Could you check these settings in the LastPass app to change them to your preference? 

 

In the LastPass app, go to Settings > Security > make sure Lock Options and Auto Logout are set to your preference. The "Lock Options" setting determines how often you will need to unlock the LastPass app with biometrics/a pin code/your master password, and the "Auto Logout" setting will determine how often you will need to fully log in to the LastPass app again with your username and master password.




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

2 REPLIES 2
RachelO
LogMeIn Contributor

Re: Android always prompts for master password

Hello,

 

Could you check these settings in the LastPass app to change them to your preference? 

 

In the LastPass app, go to Settings > Security > make sure Lock Options and Auto Logout are set to your preference. The "Lock Options" setting determines how often you will need to unlock the LastPass app with biometrics/a pin code/your master password, and the "Auto Logout" setting will determine how often you will need to fully log in to the LastPass app again with your username and master password.




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

mrsjennyk
New Contributor

Re: Android always prompts for master password

Ok, that seems to have worked. Thank you!