cancel
Showing results for 
Search instead for 
Did you mean: 
AntonieB
New Contributor

Re: Lastpass Authenticator deleted all accounts

Same here.. besides everything being really slow I also lost every account from my authenticator app.... while trying to use my watch to 'accept' the authentication.

 

How on earth... the most basic feature of this app... My company is paying bigtime for this 'Lastpass' environment but so far there are really lots of 'lose ends' and **bleep**ty implemented stuff..

 

What happend here? When is this bug fixed?

Chrissie_Cherry
Active Contributor

Re: Lastpass Authenticator deleted all accounts

Just had the same happen to me and the help article is saying I can get the QR code from within lastpass but the option isn't there.

Taggg
New Contributor

Re: Lastpass Authenticator deleted all accounts

Same issue here. IMO, the best way to spur a fix is to leave a 1-star review for the app in the iOS App Store describing this bug. It's unacceptable.

ollewest
New Contributor

Re: Lastpass Authenticator deleted all accounts

The same happened to me. Tried to authenticate through apple watch and all accounts are deleted from iPhone Lastpass Authenticator. Please help

Chrissie_Cherry
Active Contributor

Re: Lastpass Authenticator deleted all accounts

I went into the settings of Last Pass and removed my phone from the authenticator and tried to set up from scratch but it wouldn't show the QR code to set up the iPhone again. I ended up "pretending" I was setting up google authenticator by turning it on in Last Pass and it popped up a QR code which I then scanned with the LP authenticator.

I went into LP on my laptop to do this so the QR code was able to be scanned. I hate to say for obvious reasons you can't generate the QR code on the iPhone as it can't scan itself but I used to work in IT 😉