cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Lastpass app 2FA: Error "Authentication failed"

Lastpass-Vault login via Chrome-Extension always generated a 2FA-message on my Android phone & Lasspass app. Starting today I get the app-error "Authentication failed". I still can type the 2FA-code manually. What's wrong?

Tags (1)
7 REPLIES 7
Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

I have the same problem.

Lastpass could you please explain us how we can solve it?

I try reinstall app lastpass authenticator  but each time i getting "authentication failed"  error in app, when try to log in via chrome extension

Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

You guys aren't alone... from the main lastpass support category... https://community.logmein.com/t5/Support-Discussions/Last-Pass-authenticator-issue-please-help/td-p/...

Considering the lack of response from logmein, it's probably a safe move to disable use of lp 2fa and use some other 2fa until the push functionality is dealt with...

Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

try the lp auth again.... I started from scratch and got a working authenticator again...

https://community.logmein.com/t5/Support-Discussions/Last-Pass-authenticator-issue-please-help/td-p/...
Highlighted
New Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

I do receive these push-messages again, thanks!

Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

I getting push message again. But when click "Accept" green button - got authefication error.

Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

Yeah... you have to set up the lp authenticator account for lastpass again.

1. in lp account, disable lp authenticator from multifactor options
2. in lp authenticator, delete the account for lp
3. back in lp account, re-enable lp as multifactor option. You need to though get the barcode again on the page for primary device... click edit (?) should get the barcode and relink lp auth to you lp account...

 

mfa-lp-activate

Highlighted
Active Contributor

Re: Lastpass app 2FA: Error "Authentication failed"

Thanks! Its help me!! My problem is solved. Thousand thanks!