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For more information about the LastPass security incident please visit our blog

New Contributor

Lastpass app won't save password

When changing a password in the android app, after I tap the save button, I get a "Request failed. Check your Internet connection" error message. This happened yesterday and again just now. My internet connection is just fine, since I'm typing this message from the same device.
Retired GoTo Contributor

Re: Lastpass app won't save password

Hello @baronmog


Could you try these steps to see if that fixes this issue? In the app, tap Settings > Actions > Refresh Vault & Clear LastPass Cache. Log out and log back in. If that doesn't work, try uninstalling the app, restarting your device, then reinstalling.

RachelO is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Lastpass app won't save password

I did that, and it seemed to have worked, but when I went to the site in question today, my lastpass vault had reverted back to the old value again. The whole point of lastpass is that I don't have to remember all of my passwords. If I can't trust it to remember changes, then why am I paying for it?