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bobbyGodsey
Active Contributor

Lastpass recovery w/my face recognition

I can't remember my master password and when I recover with the face recognition- it says recovering and it sits there and says don't log out or leave page but it never recovers anything - almost like it's stuck
2 REPLIES 2
Jurgen7
Active Contributor

Re: Lastpass recovery w/my face recognition

I have the same issue here. I am using the free iOS app (V 5.19.0.9065 build 30-11-2022 10:13) and face recognition but it suddenly stopt working. Sms cannot be sent. Two factor tried to disable but it that doesn’t solve the issue for not being able to recover.
bobbyGodsey
Active Contributor

Re: Lastpass recovery w/my face recognition

I have tried to use the face recognition recovery. It says "your account is being recovered". But nothing happens