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fcapurso
New Member

Mobile App not compatible with device after factory reset

Hi,
I just factory reset my child's device, where the lastpass mobile app was installed before and working fine, and suddenly I can't install it anymore. The google play store says "Your device isn't compatible with this version". My other child has the exact same device and there lastpass is still working fine.
The devices in question are both Huawei MediaPad M5 lite 10 tablets (BAH2-W19), running Android 8.0.0.
Any idea if this is something that can be fixed?

 

Cheers,
Filippo