Mobile Login - Incorrect password and no network connectivity message

[MannyUK]

Hi

When trying to login to Lastpass on my Android device today it says;

Login Failed

Incorrect password and no network connectivity detectedm enable wireless or Wi-Fi connection.

I know the password is 100% correct because I can login to the web site for lastpass. 

I know the device is on the network 100% also.

What has changed? Help....

[RachelO]

Hi @MannyUK,

Could you try uninstalling the LastPass app, restarting your device then reinstalling? Could you also try logging in on a different network (for example, disabling the Wi-Fi on your device and using a mobile connection to log in or for the opposite, connecting your phone to wi-fi when logging in instead of using the mobile network) to see if you can then log in?

[Jafarijafari227]

I have the same problem can you pls give me an update?