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Scritter
Active Contributor

No Autofill or Quick Settings shortcut on Android app

I've used last pass for over a decade.

 

App no longer works on my Samsung Galaxy Tab 6S - Android 10

 

No Auto fill.

 

No Quick settings shortcut button. (Just disappeared)

 

Online Support page won't accept input. 

 

Logmein wants me to download yet another app before I can get support thru them.  (They are why I am no longer a premium member)

 

Can't start support ticket.

 

App keeps asking for permission to display over other apps when it has already been granted.

 

Tried Uninstall - Reinstall  (cleared data and cache) No joy

 

I CAN open my Vault from the app (whoopi.....search, copy, paste, erase clipboard, close Vault....)

Tags (1)
4 REPLIES 4
susanabra
New Contributor

Re: App no longer functions

First things mentioned by OP also a problem for me on iPad Pro, iPadOS 14.3.
None of your suggested solutions work.
I just renewed my Premium in October, but I'm becoming angry enough about this to chuck LastPass.
Tags (1)
RachelO
Retired LogMeIn Contributor

Re: App no longer functions

Hello,

 

Could you try uninstalling the LastPass app, restarting your device (this is a required step) then reinstalling and making sure LastPass is set as your autofill preference to see if it resolves these issues?

To create a ticket for the LastPass support team, please scroll down on this page and click Contact Support to open a ticket with Support: https://support.logmeininc.com/lastpass/help/how-do-i-contact-customer-support-for-lastpass-lp010121




RachelO is a member of the LogMeIn Community Care Team.

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susanabra
New Contributor

Re: App no longer functions

Second attempt at uninstalling - reinstalling worked, probably because I followed your instructions exactly, instead of just winging it on instinct. 😊 Thank you. 😘

Squiddley
New Contributor

Re: No Autofill or Quick Settings shortcut on Android app

Hi... I have the same issue whereby the app constantly nags me to enable display over other apps. I have definitely allowed this permission, and removing/reinstalling LP and rebooting the phone.

I'm using a brand new Poco F3 running Android 11 and the latest MIUI 12.03 global ROM. I also have new Mi11 phones and there's no issue with LP.

Hope someone provides support for this issue.