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Ansu
New Contributor

Not possible to Approve push notifications on Apple watch.

Hi,

When you get a push notification it comes up on the apple watch, not as an "apple generated" massage but one that seems to be from the actual lastpass App in the watch. As you might know Its asking you to approve (or reject) the push notification. But there is Only One option available, Reject. Whyyyyy?

Whats the point of even having a last pass app on the watch if you cant use it fully? By the way these are the Only times on well over a year ive even used the lastpass app on the watch, if its Something im interested in then its NOT having to enter those **bleep** 6 digits left and right seemingly wherever you go these days.

 

Maybe its some misunderstanding from my side but i dont think so as there Simply is the "Reject" option.

 

Thanks! 

 

1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
Retired LogMeIn Contributor

Re: Not possible to Approve push notifications on Apple watch.

Hello @Ansu, and sorry for any frustration. Currently the push notifications from LastPass Authenticator on the Apple Watch only allow you to Dismiss or Deny a request, and to Verify the request you must use your phone to approve the request in case extra verification is needed such as TouchID/FaceID verification. I have passed your feedback along to our developers as well for consideration in future updates.




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10 REPLIES 10
RachelO
Retired LogMeIn Contributor

Re: Not possible to Approve push notifications on Apple watch.

Hello @Ansu, and sorry for any frustration. Currently the push notifications from LastPass Authenticator on the Apple Watch only allow you to Dismiss or Deny a request, and to Verify the request you must use your phone to approve the request in case extra verification is needed such as TouchID/FaceID verification. I have passed your feedback along to our developers as well for consideration in future updates.




RachelO is a member of the LogMeIn Community Care Team.

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Logic
Active Contributor

Re: Not possible to Approve push notifications on Apple watch.

Does anybody understand why this is still not fixed?
Logic
Active Contributor

Re: Not possible to Approve push notifications on Apple watch.

When I do a Google search this comes up. This is just a mock up?

https://i.imgur.com/sDJCYIU.png
RachelO
Retired LogMeIn Contributor

Re: Not possible to Approve push notifications on Apple watch.

Hello,

 

While I couldn't find the source of the image you provided, in that screenshot there are only two buttons that can be tapped: the Deny or Dismiss buttons. The text at the top is a notice from the app to verify the request, but is not a tappable button. To Verify the request you must use your phone and the full Authenticator app to approve the request in case extra verification is needed such as TouchID/FaceID verification or if the verification method uses a one-time code instead of biometric verification. 




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Zayatoshi
New Contributor

Re : Connexion Lastpass authentificator V2 impossible Apple Watch IOS

Hello, thank you for your answer. however, the possibility of accepting the connection from the apple watch existed before the last update of lastpass authentificator. Best regards.
MtnBubba
Active Contributor

Re: Re : Connexion Lastpass authentificator V2 impossible Apple Watch IOS

Stupid Apple Watch app shows an option to approve but it’s dysfunctional.

 

Lastpass on iPad is a joke, it won’t accept authentication from LastPass Authenticator by code and won’t even try to use Google Authenticator.  Congratulations on such a colossal pair of interacting bugs! 

TheWillowMaster
New Contributor

Re: Not possible to Approve push notifications on Apple watch.

The approve button used to exist and it used to work.  It's VERY frustrating that it was removed!  When will it be added back?

 

Thank you.

heisenberg
New Contributor

Re: Not possible to Approve push notifications on Apple watch.

There was a clue in one of the responses that led me to do some testing. If you have FaceID or Pin set up on the LastPass Authenticator iPhone app, it will only give you the option to "Reject" the login attempt on the Apple Watch.

 

When I removed the pin and FaceID authentication from the LastPass Authenticator app on iPhone and attempted to log back in, my Apple Watch gave me the option to Approve or Reject the login. 

 

Hope this helps!

Logic
Active Contributor

Re: Not possible to Approve push notifications on Apple watch.

@heisenberg :Thanks.  


Trying to get this to work.  Was prompted to reboot my watch so that's happening... happened.

So

Use Lastpass Pin Code AND

Use Apple Wach Pin Code BOTH have to be off?

Curious what versions of iOS and watch OS and the last pass watch and phone apps you're running that ARE working for you.  

Tried the whole thing twice.  I get a <please login to the app on your phone> message though I already am, and when I force quit and relaunch the app, I twice got the "Connection error ......... reboot" message.