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amineme
New Contributor

Revoke a shared password

Hello community,

I have an android 11 device with a free user.

In the past, I have shared many passwords with another person. Now I want to revoke sharing.

When I display the list of passwords, on those shared, I have a sharing icon. When I click on it, it only suggests to share with another person and not to revoke existing sharing.

When I go to sharing center, I have nothing displayed there:  a blank page, with no list of shared passwords an with not even the "+" sign to create new shared folders.

 

In support site, it says that I need to go to the vault, then to Sharing center and then Shared Items. But I am a Mobile user and cannot switch to desktop version (Only 1 switch left... 🙂 )

Please help...

7 REPLIES 7
RachelO
LogMeIn Contributor

Re: Revoke a shared password

Hi @amineme,

 

Are you able to log in to your Vault at https://lastpass.com/?ac=1 (not through the extension) and dismiss the notice about switching your active Device Type, then see if you can access the Sharing Center to revoke an item as described in this support article? https://support.logmeininc.com/lastpass/help/how-do-i-revoke-a-shared-item




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amineme
New Contributor

Re: Revoke a shared password

Hello @RachelO ,
I have tried yesterday in both chrome vault and in the website since I already checked that article. It doesn't unfortunately help.
Dismissing the switch device notice doesn't help:
The vault content stays blurred, even in the Sharing Center.
Will @lastpass oblige me to buy 1 year subscribtion just to revoke shared passwords!!!
If there is no solution I will just export my data and delete my account.
I will then check if i will import it again in Lastpass or in another pass keeper...
amineme
New Contributor

Re: Revoke a shared password

Hello community,
Any idea?
RachelO
LogMeIn Contributor

Re: Revoke a shared password

Hi @amineme,

 

Sorry for the delay in response. While our team is working to add the functionality of revoking a shared item to the LastPass app, I have reset your account switches so that you can switch your active device type to Desktop/Computers, then revoke the shared item and switch your active device type back to Mobile devices.  

 




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EMC-Man
New Contributor

Re: Revoke a shared password

I have Family subscription and need revoke and re-share passwords with a family member (who had to reset account).   Clicked Revoke several times and the share is removed, but it then re-instates itself when I go back into the folder.

RachelO
LogMeIn Contributor

Re: Revoke a shared password

Hi @EMC-Man

 

Could you try these steps to see if you can then revoke the shared item afterwards?

 

  • Click the LastPass icon in your web browser toolbar.
  • Go to Account Options or click your email at the bottom of this menu > Advanced > Refresh Sites then Clear Local Cache.
  • Log out and log back in to your LastPass account and test again.



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EMC-Man
New Contributor

Re: Revoke a shared password

Hi RachelO

 

Thanks for the reply.

 

  • I cleared the Local Cache using MS Edge
  • I tried to go to the Shared with Others folder using MS Edge but got an error message (Error: Invalid JSON response)
  • Changed to Chrome and I got into the repeated the cache clear.
  • Revoked share and password cleared from list
  • Left and went back into SwO folder, password re-appeared
  • Cleared cache
  • Revoked share and password cleared from list
  • Left and went back into SwO folder, password re-appeared

Mike