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New Contributor

Unable to Log into Account

I have been unable to log into my LastPass account since the latest breach. Every attempt from the mobile app has resulted in LastPass sending me a SMS message to verify login, but I am not receiving the messages on my phone. I attempted to log in via the website and I'm getting an error stating to check my email. No email from LastPass has been received and I'm checking spam and deleted folders.

This is exceptionally frustrating. I have enjoyed my LastPass experience up until this point and use the app almost every day. Why is there no Customer Service number I can call to get support????