Unable to log into LastPass app on iOS. Desparately need help

[wan2no]

Please, Please help!!! I am caught in a LastPass circle of horror

I can not log into LastPass  PW manager on iOS because I need a 2FA code from LastPass Authenticator.  However I cannot get a 2FA code from LastPass Authenticator until l log into Lastpass PW manager.

Please I hope there is a way out of this nightmare.

[RachelO]

Hi @wan2no, 

Are you able to disable the LastPass Authenticator by using SMS account recovery to log in to your account and disable multifactor authentication? https://support.logmeininc.com/lastpass/help/set-up-sms-account-recovery-lp030001

If SMS account recovery was not previously set up, please  contact Customer Care (by clicking Contact Support at the bottom of this article) for further assistance, as disabling Multifactor Authentication via email is not supported for the LastPass Authenticator: https://support.logmeininc.com/lastpass/help/how-do-i-disable-multifactor-authentication-as-a-user-l...