Unable to start autofill

[markvr]

I keep getting the message:

"Unable to start autofilll. Please reboot your device and then disable and re-enable the Lastpass accessibility service.  If this problem continues please contact customer support"

Doing as it says temporarily fixes the problem, but it only seems to work for a few hours before I have to do it again.  I'm not sure how to contact customer support, so thought I'd try this forum.  Do Lastpass monitor these forums?

Samsung Galaxy S8

Android: 9, patch level 1st September.

[GlennD]

Hi @markvr

When it stops working, if you open the accessibility settings in your phone again are the still enabled for LastPass or is it showing as disabled?

[markvr]

Apologies, I didn't get notified of this reply.

It's still enabled in accessibility settings.
Sometimes disabling and reenabling fixed it, other times I need to reboot.

[RachelO]

Hello,

So that our team can gather more information and hopefully resolve this issue, could you submit a bug report following the steps outlined on this page: https://support.logmeininc.com/lastpass/help/how-do-i-report-a-bug-to-lastpass