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sparrow_ah21
New Contributor

iOS Can't reset master password with faceID

Apparently I forgot my master password. When I try to recover the account on my iPhone, the Face ID recognizes me no problem, and allows me to reset enter a new master password. BUT, once I hit "Set master password", the next page says, "Your account is being recovered..." with a spinning circle, and it never, ever moves away from this screen. I left it on overnight and it was still spinning in the morning. Any advice?

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sparrow_ah21
New Contributor

Re: iOS Can't reset master password with faceID

the app finally stopped stalling after over 50 attempts