cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

For more information about the LastPass security incident please visit our blog

razor5678
New Contributor

iOS LastPass app not working on mobile data

LastPass ios mobile application not working on mobile data - 4G

 

When I try to login to LastPass ios mobile app using mobile data I get the below error - 
Warning - Your internet connection is not reachable, do you want to log in offline. 

When I am connected on Wifi it works fine.

 

Tried the following - 
1. Delete and reinstall the app

2. Cleared the cache and tested - no use. 

ios - 15.0.2 
Lastpass version - 5.1.1.4286 (premium account)

 

Support ticket open - slow response time

Tags (1)
1 REPLY 1
RachelO
Retired GoTo Contributor

Re: iOS LastPass app not working on mobile data

Hi @razor5678,

 

Apologies as I'm not sure if you've tried this just yet, could you try uninstalling the LastPass app, making sure private relay is disabled, then reinstalling the app and trying to log in to LastPass again?




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!