cancel
Showing results for 
Search instead for 
Did you mean: 
vandrham
New Contributor

2FA prompt in Authenticator app fails

I have installed the LastPass Authenticator on my android 8.0 device and also enabled 2FA for my lastPass account.
When I try to log in to the LastPass website, I enter my username and password and then it asks for the one-time password.
At the same time, the Authenticator app shows a notification that allows me to approve the login.
If I click the Approve button, it will always fail with an Authentication error (Authentication failed)
The code itself is valid though, because I can enter the code manually and then the login does succeed.

Why does the LastPass Authenticator app not work in combination with my LastPass account?