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iamlukemichael
New Contributor

Active Device - Mistakenly set to Mobile

Hello,

I was wondering if I could get a reset of my Active device? I want to set it up to PC/Desktop..
I was processing my Drivers license renewal earlier today when I had to access my Goverment Portal Account to retrieve an info. But all my password is in my desktop. So I had to login to my lastass account on my phone and I mistakenly set the Active Device option as Mobile. 

 

Please help,
All my work logins is in Desktop.. 

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
GoTo Moderator

Re: Active Device - Mistakenly set to Mobile

Hi @iamlukemichael  

As a courtesy, I've granted you another device type switch so you can go back to desktop. 

 


Ash is a member of the GoTo Community Care Team.

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View solution in original post

2 REPLIES 2
AshC
GoTo Moderator

Re: Active Device - Mistakenly set to Mobile

Hi @iamlukemichael  

As a courtesy, I've granted you another device type switch so you can go back to desktop. 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
iamlukemichael
New Contributor

Re: Active Device - Mistakenly set to Mobile

Thank you so much