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Wodomingshi
New Contributor

Autofill suggestion incorrect and impossible to find and correct

Hi all,

I have a weird issue where on a website, my Lastpass suggestion autofills an old password. This password is in non of the website's saved Lastpass logins.

Anyone know how to go beyond and find out where this old password is saved to remove it?

Pics for reference

 

Wrong and old password (which greets me everytime I go on this website)

Wodomingshi_0-1634814435493.png

 

Actual Lastpass inputed correct password:

Wodomingshi_1-1634814496913.png

Many thank in advance,

Lucas 

Tags (1)
1 REPLY 1
RachelO
Retired LogMeIn Contributor

Re: Autofill suggestion incorrect and impossible to find and correct

Hi @Wodomingshi,

 

We would recommend first checking that there aren't two entries for this site in your Vault, if there is only one entry for this site in your Vault please try the steps outlined here to force a data sync of your Vault contents which should hopefully fix this issue. 




RachelO is a member of the LogMeIn Community Care Team.

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