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gopsike
New Contributor

Automatic Renew Failure

I have a family account that automatically renews with Paypal.  But it isn't working.

 

Paypal shows that the account my Lastpass auto pay is inactive.  Last pass will not let me change or update my payment method.  

 

I love Lastpass and look forward to paying!  How do I facilitate this?

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1 REPLY 1
AshC
GoTo Moderator

Hi @gopsike 

We are expiring certain PayPal payments for renewals, so you'll need to choose another form of payment to subscribe.  If you need assistance, Customer Support can help create a quote for you: https://support.logmeininc.com/lastpass/help/how-do-i-contact-customer-support-for-lastpass-lp010121 

 


Ash is a member of the GoTo Community Care Team.

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