Showing results for 
Search instead for 
Did you mean: 
New Contributor

Automatic Renew Failure

I have a family account that automatically renews with Paypal.  But it isn't working.


Paypal shows that the account my Lastpass auto pay is inactive.  Last pass will not let me change or update my payment method.  


I love Lastpass and look forward to paying!  How do I facilitate this?

Tags (1)
GoTo Moderator

Re: Automatic Renew Failure

Hi @gopsike 

We are expiring certain PayPal payments for renewals, so you'll need to choose another form of payment to subscribe.  If you need assistance, Customer Support can help create a quote for you: 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!