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earcuri
Active Contributor

Can't disable "Use improved save and fill"

I am guessing that the new Use improved save and fill is what is wreaking havoc on 90% of the sites I try to login to - won't autofill - if I select a user, it doesn't fill it - sometimes it will fill in the name but not the password - etc.  I would like to disable it but if I select Advanced Options -> Manage your Vault and try to deselect "Use improved save and fill" it doesn't do anything, it stays selected.

 

1 ACCEPTED SOLUTION

Accepted Solutions
earcuri
Active Contributor

Re: Can't disable "Use improved save and fill"

I closed everything out and went back in and it was disabled. However, if I click it again - to enable it - it does nothing. So, apparently, the only way to find out if it is enabled is to exit out of Edge and then go back in and open my vault.
And, BTW, since it is disabled, I went and tested a bunch of sites and Lastpass fills everything in correctly. So, this new feature is borking everything up.

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21 REPLIES 21
EvanW
LastPass Contributor

Re: Can't disable "Use improved save and fill"

Hello @earcuri 

I'm sorry the new save and fill isn't working for you. I've just tested toggling off the new experience and it seems to toggle off for me. Could you try again and click inside the toggle box to ensure it is registering your click? 

Thanks! 

AshC
GoTo Manager

Re: Can't disable "Use improved save and fill"

Hi @earcuri  

I'm sorry about the confusion there.  

 

If you are seeing the option for the new Save and Fill functionality it should be able to toggle. 

Can you say which web browser and operating system you're using with LastPass currently? 


Ash is a member of the GoTo Community Care Team.

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earcuri
Active Contributor

Re: Can't disable "Use improved save and fill"

Currently running Windows 11 with Microsoft Edge, Version 104.0.1293.63 (Official build) (64-bit)

 

The problem is that it can't toggle.  It stays enabled, even if I click on it.  Nothing happens.  Trying to see if this setting is what is causing all of the other problems I am seeing.  Lastpass used to be great with no/minimal problems.  Now it's messed up on about 90% of things I have to login to. 

earcuri
Active Contributor

Re: Can't disable "Use improved save and fill"

I closed everything out and went back in and it was disabled. However, if I click it again - to enable it - it does nothing. So, apparently, the only way to find out if it is enabled is to exit out of Edge and then go back in and open my vault.
And, BTW, since it is disabled, I went and tested a bunch of sites and Lastpass fills everything in correctly. So, this new feature is borking everything up.
EvanW
LastPass Contributor

Re: Can't disable "Use improved save and fill"

Hello @earcuri 

Thanks for the follow-up and I'm glad this was able to be fixed for you. I'll also loop back with the product team with your experience so they can take a look at it as well. 

 

Thanks! 

earcuri
Active Contributor

Re: Can't disable "Use improved save and fill"

@EvanW - I wouldn't really call this "fixed" but I can get along this way.  

GAR1
Active Contributor

Re: Can't disable "Use improved save and fill"

Actually, I have a different but related problem: I can disable "Use improved save and fill" but then LastPass re-enables it, after one or a few uses.  I cannot find a way to keep it disabled.  Very clearly, it's a bug.

BeaS
New Contributor

Re: Can't disable "Use improved save and fill"

I am having the same problem. I do not want the feature enabled but it keeps enabling itself every day or so.

GAR1
Active Contributor

Re: Can't disable "Use improved save and fill"

I can't believe they have not fixed this after such a long time.  It is extremely annoying being forced to disable that 'feature' constantly.  Is anyone in development reading this?

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