Same problem as many LastPass users since last month.
Masterpassword is correct
No verify email on my security email
So I'm stuck on offline mode since weeks.
Can't open a support ticket (is it only for paid customers?)
Is this a sad joke ?
So please HELP
You can open your LastPass vault offline and get your mailbox password there!
Follow up my recent instruction and handle your account as if it´s online!
The problem with the support is, that they just reply to the mailaddress you´re registered with.
It´s as if they don´t read the messages properly.
Once you open your mailbox (the registered one) you´ll probably find tons of mails from the support there!
I do see that you have a security email set for your LastPass account and verification emails are being sent to that security email. Please check that email (including junk/spam/all mail folders) to click the red Verify button in that email sent from LastPass to complete your login.
Basically what the title says. I forget to write down the security email's password and the provider can't do anything to access it now. I have the other email accessible and know the master password. Is there anything to do? I can't reach the verification emails.
@jope5 Support will need to verify your identity over email. Please click on my profile and private message me an email address that you do have access to currently.
The support contacted me about something totally different than what is my issue. I tried to open a ticket myself and there has been no answer. If there's some possibility to access my account, any help would be appreciated.
I've been waiting for a reply for an email for almost five days and in overall it must be two weeks soon. I'm unable access my passwords and it is getting a little bit frustrating. I appreciate what you guys are doing, but I am disappointed on how ineffective this process has been. If there's something to do about my case, could it be sorted out a bit faster?